Incidents | Vira Health Incidents reported on status page for Vira Health https://status.members.vira.health/ https://d1lppblt9t2x15.cloudfront.net/logos/afed21966ef55ebf07a2602af1d5295f.png Incidents | Vira Health https://status.members.vira.health/ en Users unable to register or log in https://status.members.vira.health/incident/965861 Thu, 16 Jul 2026 10:10:00 -0000 https://status.members.vira.health/incident/965861#4f6311ddf75c65b655251156bc066274acc0fd4ff46123ff029fd038267c7c8d This incident is resolved. Our authentication provider mitigated the disruption caused by the upstream AWS outage, and login has been stable since. Thanks for your patience. Users unable to register or log in https://status.members.vira.health/incident/965861 Thu, 16 Jul 2026 10:01:00 -0000 https://status.members.vira.health/incident/965861#80bb5ab86782031c241d05c0bd1a19c00130fe6288c1fb816fd24006c3e11b90 Our authentication provider has taken action to work around the underlying AWS issue, and login is now functioning again. We're monitoring closely to confirm stability before marking this resolved. If you had trouble logging in earlier, please retry. Users unable to register or log in https://status.members.vira.health/incident/965861 Thu, 16 Jul 2026 08:27:00 -0000 https://status.members.vira.health/incident/965861#b97880357288160c06a41ea96a757e7cc6add8c958bc557e5fb48376d50d5676 We've identified the cause: our third-party authentication provider is impacted by an ongoing, widespread AWS outage. This is affecting the ability of users to register or log in. Because the root cause sits with AWS, resolution timing is largely dependent on their recovery. We're monitoring AWS status closely and will update this page as the situation develops. Users unable to register or log in https://status.members.vira.health/incident/965861 Thu, 16 Jul 2026 08:15:00 -0000 https://status.members.vira.health/incident/965861#8b56ae9f11d928ba98e2d012a740ca9dacd24b5e00230cccec64929206f46084 We're investigating reports of users being unable to log in or authenticate. Our authentication provider appears to be affected by a wider AWS incident. Scheduled maintenance https://status.members.vira.health/incident/898604 Mon, 18 May 2026 10:00:09 -0000 https://status.members.vira.health/incident/898604#8c641f8eba427db9382d4cd74643cdf1868f9f61131c08fdeff2b168fd078b0c Maintenance completed Scheduled maintenance https://status.members.vira.health/incident/898604 Mon, 18 May 2026 06:00:09 -0000 https://status.members.vira.health/incident/898604#12eae1617e29868fa4a0d5e8832f260675eead0408859332be810c5c64323a8b We're making some improvements, so a few features are temporarily unavailable and you may be unable to login. Service will resume shortly. If you need help with access or your account, contact us at support@vira.health